At Leonard Gray we are fully committed to safeguarding the privacy of those who choose to visit our website.

We strongly recommend that you read our data protection policy below, so that you can appreciate the steps we take to protect any information you provide to us, as well as the limitations and restrictions that apply, in terms of how we are able to use that information.

A. We will collect information about you

It is possible that, should you decide to visit our website, you could be asked to provide your name and contact details. There might be other information about you, which we collect, from any correspondence (i.e. letters and electronic communications) you send to us.

B. How we will use your data

We will use the information you give us, about you, as part of the legal, mediation and/or estate agency services we have agreed to provide, as part of our retainer with you. All such information will be used in the ordinary course of our business, subject only to where we state otherwise in this policy.

We may use your data to send you reports and other communications covering topical legal, mediation and/or property-related issues. However, we will only do so if you have given us your express consent to receive such material. If, on receipt of a written request for consent, you instruct us not to send you any communications or you do not reply to any such request, you will not hear from us.

You are free, at all times in the future, to change your mind about whether you would like us to communicate with you, in respect of anything that is not covered by our retainer. You should, in such circumstances, write to the address shown at the end of this policy, in section H, confirming your change of preference(s).

If you have given your consent to hear from us, we may periodically write to you, to ask if you would like to amend or update your preference(s).

C. Who we will share your information with

There are certain third party service providers we may need to share your data with, such as banks, courts, HMRC and accountants. Such persons/organisations will be allowed to process your data in the same way described in this policy.

Rest assured we will, on every occasion, take all necessary steps to make sure that your information is used by others responsibly and, wherever possible, in accordance with this policy.

As a general principle, we assure you that we will not divulge, profit from or otherwise relay any of the information you provide to us, without your express permission. There may be occasions, however, where we will be required, by law, to share your data (e.g. to assist an investigation). Please bear this in mind; such matters will be outside our control.

D. How we will use cookies

Please see our Cookie Policy.

E. We will keep your data secure

We understand the importance of keeping your information safe and secure, which is why we use tough measures to safeguard your data and prevent it from being:

• obtained by any unauthorised individuals
• destroyed or damaged
• accidentally misplaced
• unlawfully processed

We will retain your information for a reasonable period (or longer, if we are required to do so by law).

F. We may make alterations to this policy

If we do so, any such changes will be made clear on this page of our website, which you can review at any time you choose.

G. Contact

Please address any data protection concerns you have to:

Clive Burrell, Senior Partner
Leonard Gray LLP 72-74 Duke Street Chelmsford Essex CM1 1JY
legal@leonardgray.co.uk